Kool Planet and User Privacy

At Kool Planet Limited we are justly proud of our customer relations and we strive to maintain our exemplary record. This means that any data collected is treated in strictest confidence in accordance with the policy laid out below.

To protect you from unsolicited bulk email (spam), Kool Planet will keep your email address hidden at all times.

Telephone and address details where held are not visible on public pages nor are they visible to other Kool Planet website subscribers.

Information collected by Kool Planet

Kool Planet collects personally identifiable information from our users at several different points on our web site; Kool Planet collects personally identifiable information when you respond to surveys/questionnaires, when you register as a subscriber and when you enter promotions or contests.

From time-to-time our site may request information from you via surveys. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. Information requested may include contact information (such as name and delivery address), and demographic information (such as post code, age).

Cookies are small text files that our site can send to your browser for storage on your hard drive. Cookies can make your use of our site easier by saving your status and preferences upon visits to our site. The cookies are refreshed every time you enter the site. Most browsers are initially set to accept cookies, but you may be able to change the settings to refuse cookies or to be alerted when cookies are being sent. Kool Planet currently does not use cookies.

How Kool Planet use your IP address

Kool Planet use IP addresses to analyse trends, administer the site, track users' movement, and gather broad demographic information for aggregate use.

Our policy on links to other sites

This web site contains links to other sites. Please be aware that Kool Planet is not responsible for the privacy practices of such other sites. Kool Planet encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected at http://www.KoolPlanet.co.uk/.

Public forums

Information posted on message boards, chat areas, forums, clubs and the like are available to the general public. Please use caution when posting information that may include any personal information.

How Kool Planet protect your security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, Kool Planet have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information Kool Planet collects online. In addition, firewalls prevent outside parties from accessing our database server through the Internet, and physical access to the database server is restricted to authorised individuals.

If you have any questions about the security at our web site, you can send an email to info@KoolPlanet.co.uk.

How to correct/update any inaccuracies/preferences

If your personally identifiable information changes (such as your post code or email address), or if you no longer desire our service, Kool Planet will provide a way to correct, update or remove the personal data provided to us. This can be done by emailing info@KoolPlanet.co.uk or by using the contact information displayed elsewhere on this web site.

How you can opt out of receiving communications from us?

Kool Planet website subscribers are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where Kool Planet asks for the information.

If you no longer wish to receive any of Kool Planet's electronic materials, you may opt-out of receiving these communications by replying with "unsubscribe" in the subject line in the email to info@KoolPlanet.co.uk.

You will always be notified when information is being collected by any outside parties. Kool Planet do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.

Changes to our privacy statement

If Kool Planet decide to change our privacy policy, Kool Planet will post those changes on our web site so you can be aware of what information Kool Planet collect, how Kool Planet use it, and under which circumstances, if any,Kool Planet disclose it. You should check this page from time to time to ensure that you are aware of the most recent changes. Your continued use of the site after our posting of any modifications to our privacy statement will indicate your acceptance of the modified terms.

If at any point Kool Planet decide to use personally identifiable information in a manner different from our then-current standard privacy policy, Kool Planet will notify you by posting a prominent announcement on our pages. You will then have a choice as to whether or not Kool Planet uses your information in this different manner. If you do not object to our proposed use within a reasonable period of time, Kool Planet will assume that you have consented to our proposed use